What makes trust so vital in the business world? The lack of trust in the workplace of your company is more than an HR issue. Lack of trust is a serious problem for businesses and can have a direct impact on profits.
Trust is the foundation for team success, employee retention, and new ideas. After all, workers won’t stay put in an unsafe workplace, and they won’t give their all to managers they don’t respect.
Employees must be able to confide in one another in order to foster an environment conducive to creative thinking and productive brainstorming sessions.
The most brilliant ideas are frequently the most outlandish ones, but if you don’t know how to develop trust in a team, your colleagues won’t feel safe bringing them forward.
Your main objective is to make money. To succeed, you must foster an environment that encourages creativity and productivity.
To achieve this goal, you need to know how to acquire the trust of your staff members in everything from business policies to interpersonal interactions. When employees have faith in you and your methods, your business will succeed.
Trust in the workplace: what does it mean?
Building trust is essential in any human relationship. Furthermore, trust in the workplace is crucial to effective communication. For coworkers to trust one another means:
Building trustworthy relationships with those closest to you have positive personal and emotional effects. Having connections that are complete and mutually beneficial requires a high level of trust.
A similar situation exists in the business world. When there is trust between management and workers, everyone benefits. The result is a more productive workplace where everyone may feel secure and valued.
Types of trust in the workplace
In the business world, there are two sorts of trust that matter. There can be no trust between coworkers without both. Those things are:
Practical trust: True confidence in your abilities as an employee is earned via consistent effort, punctuality, and completion of tasks. The trust of others will bring you the reputation of being competent and reliable.
Your word is your bond; you always follow through with what you commit to. If others don’t have faith in you, they may resort to micromanaging your every move. Productivity can decrease if communication breaks down.
Emotional trust is earned by going above and above and developing strong relationships with your team members. Since its primary focus is on forming and maintaining interpersonal connections, a certain degree of emotional intelligence is required.
How cooperation benefits from a team that trust
Fifty-five percent of CEOs believe that a lack of trust is a threat to the growth of their firm, and they would be correct in making that assumption.
One study indicated that companies with the highest levels of team engagement are 17% more productive and 21% more lucrative than the least engaged enterprises, illustrating the importance of trust in team building and the importance of cooperation in increasing revenue and attaining success.
Although it may be more comfortable to think of trust as something only found in romantic relationships, in truth, it is the bedrock of any truly exceptional relationship, including those found in the workplace.
According to an article in Psychology Today, the average person lies about 20% of the time in conversation. The ability to lie is extremely damaging to establishing trust in the job, where most individuals spend the bulk of their time.
The current situation magnifies the importance of trust even more. The epidemic has forced many individuals to work from home, and companies like Google are already making preparations to adapt their operations to continue to take advantage of this trend even after the outbreak has subsided.
The difficulty of establishing trust in a group increases when its members rarely meet in person, although trust is crucial in these circumstances.
I recommend you to read the books of the author Simons Sinek. He has some amazing books about leadership roles, company culture, and human interaction.
Creating an atmosphere of trust
Building trust with your coworkers is crucial if you want to be a member of a team where others respect your work, feel safe coming to you for help, and where production is high due to harmonious collaboration. Here are 14 things you can do immediately to earn the trust of your superiors and coworkers.
Deliver as promised.
If you keep your word, you’ll quickly earn people’s trust. It would be untrustworthy to fail to provide when someone is counting on you to do so. Don’t set your colleague up for disappointment by promising something you know you can’t do due to a lack of skills or time.
Take the time to talk to your employees.
You can earn the respect of your coworkers by keeping open lines of email and face-to-face communication. Follow accepted rules of email etiquette to ensure that your correspondence is always polite and straightforward. If you don’t want to offend your reader, watch your tone.
Pay close attention to your tone of voice and body language when having face-to-face talks with coworkers because these factors significantly affect how others perceive and respond to what you say. Be a good listener to show that you care about what they have to say.
Related: How to Improve Communication Skills
Join a mentoring program.
Talk to your boss about becoming a mentor if you feel like you could benefit the company in that way. You can act as a guide for new hires or existing employees who could use some assistance learning how to use a specific piece of equipment or procedure.
Taking a new employee under your wing and showing them the ropes of the office is a great way to earn their trust and help them become more comfortable in their new role. They will look to you for guidance while they adjust to their new position.
The ability to coach others has several benefits, including the trust of your coworkers. They may gain trust in working with you if they observe your collaborative style.
Just tell it like it is
When communicating with superiors and coworkers, honesty is essential. Honesty fosters a trustworthy environment where people feel comfortable speaking up and contributing their ideas, and where each employee’s contributions are recognized and valued.
Never avoid telling the truth even if it causes discomfort. When you’re truthful with your coworkers, it shows that you value their input.
You should get to know your team.
By taking an interest in your teammates’ lives outside of the team, you can earn their trust.
When people take the time to get to know one another on the job, they often discover that they are better able to work together, get along with one another, and understand one another, all of which are assets in collaborative projects.
Asking about people’s weekend plans, taking them out to lunch where business is off-limits, and hosting an icebreaker for new employees are all great ways to break the ice and get to know each other and your team.
Additionally, workplace celebrations of personal and professional anniversaries, birthdays, and other special occasions are acceptable.
Recognize and own your shortcomings
It’s inevitable that you’ll mess up on the job at some point in your life. And so will your superiors and fellow workers. If you make a mistake at work, you need to own up to it, take responsibility for the damage it did, and then take action to make things right.
Admitting guilt and a desire to find a solution demonstrates honesty and moral rectitude. If you act with honesty and integrity, people will start to trust you.
Honor the contributions of every member of the team.
Everyone you work with and report to was hired for a specific reason, whether it was their prior experience, their knowledge, or their openness to learning and development.
Recognize and appreciate their contributions as individuals to the company. In recognizing an individual’s worth, you show them that you appreciate their efforts and the value they provide to the team.
If you want to show them how much you value them, ask for their help when you’re stuck on a problem. They took the time to explain everything to you, so show your appreciation by offering your assistance in return.
Take part in office activities
You have the option of sitting back and observing the proceedings or jumping in and helping out when needed. Though the first isn’t always a deal breaker when it comes to establishing rapport, the second will facilitate trust development and make it feel more organic.
Learn to engage with your coworkers in and out of meetings. Always pay close attention when other people are talking, provide recommendations when asked, take criticism constructively, and work together when necessary.
Trusting your teammates rather than trying to win everyone over to your side is an essential aspect of participation.
Attend to each person individually
Identifying the personal motivations of your team members is essential if you want to motivate them to perform at their best.
Although trust can be established through interpersonal connections and teamwork, some people require more concrete evidence.
Others may need to witness meticulously done work on a weekly basis, while some may need weekly one-on-ones when they may communicate to you honestly.
The employees make the company, thus it’s important to hire people you trust. Individual trust can be fostered among crew members if an effort is put into discovering what they need from you and each other in order to feel safe trusting you.
Help your team
Sharing your strengths with your team is another method to earn their trust. If a coworker has taken on too much and seems overwhelmed, you should offer your assistance.
Just ask if there’s anything you can do to help. Helping also includes being courteous; for example, if a coworker is struggling with new computer software, you could hold the door open for them or volunteer to carry some file boxes. Being helpful shows that you value the trust of your coworkers.
Related: How to Build an Effective Team
Building trust will come effortlessly if you stick to your workplace ideals. If you want to be respected as someone with integrity, you need to be truthful, act honestly, and treat others with dignity.
Never compromise your principles and core values to gain favor with a superior or advance in your career. When your coworkers sense the genuineness of your efforts, they will know they can rely on you.
Constructing trust over time
Building trust takes time. Developing trust takes time, so don’t try to force it or act in a way that’s not in line with your character.
The opposite effect, namely distrust, may result from such behaviors. Be honest instead, and people will see through whatever pretense you may be trying to put out.
Establish reasonable goals and objectives
Get started by learning the fundamentals. Never put up with dishonesty, theft, or a lack of professionalism.
Raise expectations for both the task itself and how you engage with customers. It is crucial to set high standards in these areas and keep staff members accountable for meeting them.
Making sure your coworkers have your back will ensure that ideas keep coming even when you’re not there. That will not be achieved by criticizing workers for being tardy by three minutes or for taking sick days when they are needed.
You will drive away your finest employees if you place too much emphasis on regulations that you personally find necessary but which have the unintended consequence of eroding trust.
Be honest about your lack of expertise and experience.
You can’t be expected to know everything about your job. Each of your employees is indispensable since they provide something special to the smooth operation of the business.
It’s in everyone’s best interest for you to be forthright when asked by your manager or coworkers about your expertise or prior experience on any given topic, and it also sends a message of trust to your peers.
Telling a teammate you don’t know something isn’t the same as admitting you’re bad at it. Instead, it’s making sure that the proper individuals with the right amount of experience are involved from the very beginning of the project.
Ask your manager for training opportunities if you feel like you’re lacking in an area that’s crucial to your office’s operations but that you haven’t had much experience with.
Include your coworkers in office activities as much as possible to earn their trust. Having a best friend at work is natural, but be careful not to single them out to the exclusion of the rest of the team.
If you want to get to know your coworkers better, you should hold group brainstorming sessions, organize group lunches, and spend equal amounts of time chatting with each of your employees.
Be responsible and accountable.
Don’t take your responsibilities lightly if they fall on your shoulders. If it’s part of your work to file consumer feedback in a specific way, then you should do so.
As a general rule, this applies to any duty, in any position. If you don’t do what you’re supposed to, your supervisors and coworkers may feel obligated to finish the job for you, which might damage their perception of you as an asset to the team.
You can’t give the appearance that you care about the team or your position if you don’t take your obligations seriously.
However, if you show that you take your responsibilities seriously, it demonstrates that you can be relied upon to help get the job done and keep the workplace running smoothly.
Join together in praise of success
When people are afraid to make a mistake at work, productivity plummets. Any desire to think creatively would also perish in such an environment. A blunder is a learning experience. Likewise, it’s important to recognize and honor each success.
In the event that your team has just completed a major project or the firm has just signed a major deal, it is appropriate to make an announcement or toast the accomplishment during a company-wide meeting.
Did anybody go out of their way to help you? Send a thank-you note or mention them in the morning meeting. Your workforce will soon be more motivated than ever before.
Trust in a team can be developed by the practice of publicly acknowledging and applauding members for their efforts and creativity.